CCGO is an enterprise virtual card issuing and management platform integrated with top global financial institutions. It supports Visa and Mastercard virtual cards with multi-merchant architecture, instant API-driven card issuing, transparent fees, and real-time settlement.

What card networks does CCGO support?

CCGO supports both Visa and Mastercard virtual cards across multiple countries and regions, with flexible issuing options and BIN selection.

How fast can I get a virtual card?

CCGO provides instant card issuing via API. From application to card delivery takes only seconds, fully automated with no manual intervention required.

Yes. CCGO implements SSL encryption, PCI DSS compliance, end-to-end data encryption, 24/7 transaction monitoring, AML/KYC compliance, and GDPR-ready data protection standards.

Does CCGO support multi-merchant architecture?

Yes. CCGO supports multiple merchants with independent wallets, independent settlement, and self-service management capabilities. Each merchant has full control over their cards, transactions, and fund management.

Privacy Policy

Last updated: March 28, 2026

CCGO (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual card issuance and management platform at ccgo.ai (the “Platform”). Please read this policy carefully. By using the Platform, you consent to the practices described herein.

1. Information We Collect

1.1 Personal Information

When you register for an account or use our Services, we may collect the following personal information:

Full legal name, date of birth, and nationality.
Email address, phone number, and mailing address.
Government-issued identification documents (passport, national ID, driver’s license) for KYC verification.
Business registration documents for merchant and agent accounts.
Payment information including bank account details and cryptocurrency wallet addresses.

1.2 Usage Data

We automatically collect certain information when you access and use the Platform:

IP address, browser type, operating system, and device identifiers.
Pages visited, time spent on pages, click patterns, and navigation paths.
Referring URLs and search terms used to find our Platform.
Login timestamps, session duration, and feature usage patterns.

1.3 Transaction Data

We collect and store information related to your financial transactions on the Platform:

Wallet recharge and withdrawal records, including amounts, dates, and payment methods.
Virtual card issuance details, card usage history, and merchant information.
Transaction amounts, currencies, timestamps, and status updates.
Referral and agent commission records.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create, maintain, and secure your account.
To process transactions, issue virtual cards, and manage wallet balances.
To verify your identity and comply with KYC/AML regulatory requirements.
To detect, prevent, and investigate fraud, unauthorized access, and other illegal activities.
To provide customer support and respond to your inquiries.
To improve and optimize the Platform’s performance, features, and user experience.
To send you service-related communications, including security alerts and account notifications.
To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We share data with trusted third-party service providers who assist us in operating the Platform, including payment processors, card network partners (Visa, Mastercard), identity verification services, and cloud hosting providers.
Card Network Partners: Transaction data is shared with Visa and Mastercard networks as required for card issuance and payment processing.
Legal Compliance: We may disclose information when required by law, regulation, legal process, or governmental request, including to comply with anti-money laundering and counter-terrorism financing obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Fraud Prevention: We may share information with law enforcement agencies and financial institutions to investigate and prevent fraudulent activity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Platform. These technologies help us remember your preferences, understand how you interact with our services, and improve overall functionality. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

5. Data Security

We implement robust technical and organizational measures to protect your personal information, including:

Encryption of data in transit (TLS/SSL) and at rest (AES-256).
Strict access controls and role-based permissions for personnel handling personal data.
Regular security audits, penetration testing, and vulnerability assessments.
Secure data centers with physical access controls and environmental protections.
Incident response procedures for prompt detection and mitigation of security breaches.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

Account information: retained for the duration of your account and for up to five (5) years after account closure.
Transaction records: retained for a minimum of seven (7) years to comply with financial regulations.
KYC/AML documentation: retained for a minimum of five (5) years after the end of the business relationship.
Usage data and analytics: retained for up to two (2) years.

7. Your Rights

7.1 GDPR Rights (EEA Residents)

If you are a resident of the European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.
Right to Restrict Processing: Request that we limit the processing of your data in certain circumstances.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Object to the processing of your data for specific purposes.
Right to Withdraw Consent: Withdraw previously given consent at any time.

7.2 CCPA Rights (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

Right to Know: Request information about the categories and specific pieces of personal information we have collected.
Right to Delete: Request deletion of your personal information, subject to exceptions.
Right to Opt-Out: Opt out of the sale of your personal information (note: we do not sell personal information).
Right to Non-Discrimination: Exercise your privacy rights without facing discriminatory treatment.

To exercise any of these rights, please contact us at support@ccgo.ai. We will respond to your request within the timeframes required by applicable law.

8. Children’s Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us at support@ccgo.ai.

9. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your data internationally, we implement appropriate safeguards, including:

Standard Contractual Clauses (SCCs) approved by the European Commission.
Data processing agreements with all third-party service providers.
Ensuring that recipients maintain adequate levels of data protection.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised “Last updated” date and, where appropriate, by sending you an email notification. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@ccgo.ai
Website: ccgo.ai